Terms and Conditions

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Introduction

Welcome to Golden Age Care Initiative! These Terms explain how you can use our website, mobile app, and services. By using our platform, you agree to follow them.

Our Services

  • What We Do: Provide a platform for fundraising and donations.
  • Our Role: We are not a bank, charity, or financial advisor. We don’t guarantee fundraiser success.
  • Changes: We may update, pause, or stop services anytime.

Accounts

  • You must provide accurate details when signing up and keep them updated.
  • You may need to agree to third-party payment provider terms.
  • You must be at least 18 years old.
  • You are responsible for keeping your login details secure.

Payments

All donations are processed by trusted partners like PayPal, Stripe, or Adyen. By donating, you agree to their terms.

User Responsibilities

Organizers: Must provide true info, use funds only for stated purposes, and follow laws.

Donors: Donate at your own risk. Refunds are rare unless fraud occurs.

Taxes: Organizers and beneficiaries are responsible for any taxes.

Transfers & Refunds

Transfers may take time. If misuse is detected, funds may be delayed, refunded, or redirected. Withdrawals must be made within 120 days.

11. Fees

11.1. We Don’t Charge a Platform Fee: A Platform fee is an upfront, calculated charge, either fixed or percentage-based, for accessing or using a specific service on a Platform. We do not charge a Platform fee, and we do not charge to start or maintain a Fundraiser. However, a Transaction Fee does apply to donations received and, if donors choose recurring donations, we charge donors a Recurring Fee on each donation. Notwithstanding the foregoing, if you are using our suite of online fundraising tools for non-profits to power donations on your own website, separate fees may apply. The pricing and fees terms in your existing contract with us will remain in effect for any payments facilitated by us on your entity’s website until the contract terminates in accordance with its terms. Such pricing will not be modified by claiming your NPO Profile or agreeing to Golden Age Care Initiative’s Terms of Service.

11.2. A Transaction Fee Is Charged on All Donations and A Recurring Fee is Charged for Recurring Donations: A Transaction Fee is the cost of processing a payment. Although there are no Platform fees to start or maintain a Fundraiser, please keep in mind that a Transaction fee, including credit and debit charges, is deducted from each donation by our Payment Processors to securely deliver your donations. If donors choose recurring donations, we charge donors a Recurring Fee per donation to the selected Fundraiser. To learn more about our fees, please contact us.

Contact Us

If you have any questions, please reach out to us at noreply@goldencareage.com.